what does it involve?
As you may have already known, an attitude is a certain way of acting towards a person or thing. Cognitive dissonance is discomfort that comes from holding two conflicting thoughts in the mind at the same time. It is crucial that employees have a good attitude at work because this can really impact how the manager views or has an impression of the employee. For example, an employee who shows up to work ready to conquer any challenge that comes her way without complaining and has an overall positive attitude makes her manager and co-workers think positively of her. On the other hand, if an employee is constantly saying negative things and is putting people down, or in other words has a negative attitude, he or she will be thought poorly of by his or her manager.
Below is an interview with a businessman on a news channel where he discusses the importance of having a positive attitude in the workplace.